Notify us of a bereavement

If you need to inform us of the passing of a member of the Financial Assistance Scheme (FAS), you can use this service to notify us.

Please provide as much information as you can. Examples of information we need include:

  • details of the deceased (such as name, address, date of birth, date of death, National Insurance number or FAS reference number)
  • details of the person - or persons - in charge of the estate (if known)
  • whether there are any potential beneficiaries (if you're unsure, please read our 'Payments for spouses, partners and children' booklet)
  • a scan of the death certificate (if available)

We're also part of the government's Tell Us Once service. More information can be found on the Tell Us Once website.

You can also watch video for British Sign Language (BSL) users, that gives information about the Tell Us Once service if the person who died was living in England, Scotland or Wales.
This video also includes information about what to do if the person died while they were abroad temporarily, e.g., on a holiday or a business trip.

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