We're currently experiencing temporary issues with our phone system.
We're working hard to resolve this as soon as we can. For any enquiries please contact us via this site.
We're currently experiencing problems with incoming and outgoing
letters due to a service issue. While we look to resolve the problem, please contact us via this website or
telephone. Please log in or register below. We apologise for any inconvenience this may cause.
We sincerely apologise that we are unable to send one-time passcodes to
landline numbers.
We continue to be able to send these codes to mobile phone numbers.
Please contact us if you are unable to get a code and need support to log in to our
website.
Please contact us if you are unable to get a code and need support to log in to our website.
Please use the forgotten password link if you are unable to log in.
We no longer send one-time passcodes to landline numbers.
Please contact us if you are unable to get a code and need support to log in to our website.
Please note if the amount of your payment has changed, this may be due to a change in your tax code as a result of an increase in your State Pension. If you wish to query any change in your tax code, please call HMRC on 0300 200 3300 as we aren't able to look into your specific tax circumstances. You'll need your National Insurance number to hand.
Our phone lines are unavailable today, Thursday, 3rd April, from 12 pm. We’ll be open tomorrow from 9 am to 5.30 pm as usual.
We apologise for any inconvenience caused. In the meantime, please visit this website to update or find the information you need. Alternatively, you can login and send us a secure message at any time.